Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
View
Friendly staff
Parking
Limited dining options
8.2/10
Great
Rooms
8.4
Location
9.2
Service
8.1
Dining
7.9
Guest reviews
8.2/10
based on 10 reviews
4/5
based on 1482 reviews
8.1
8.1/10 based on 3442 reviews
#17 of 41 hotels in Siena based on Tripadvisor
James
United States,
March
2024
8.2/10
The hotel offers clean rooms with a great city view and a prime location, although some rooms lack windows and the continental breakfast is average. From service to location to the room view, it has its charm for a short stay in Sienna.
Rooms
8.0
The rooms were clean and had a great view of the city.
Service
9.0
The service was friendly and considerate, offering helpful assistance such as parking and shuttle services.
Location
10.0
The hotel's location is superb, very near the cathedral and in the historic center of Sienna, making it a great base for exploring the area.
Dining
7.0
Facilities
7.0
The hotel offers basic facilities suitable for a short stay, nothing overly luxurious but functional.
Alan
United Kingdom,
January
2024
8.8/10
I had a wonderful stay at this hotel. The rooms were spacious and offered a fantastic view of the Duomo, the highlight of the city. The service was exceptional, with attentive staff who went above and beyond to assist us. The location was top class, close to all of Siena's famous sights. The dining experience was excellent with a great buffet selection. Overall, a fantastic choice for a stay in Siena.
Rooms
10.0
My room had a wonderful small balcony with a fantastic view of the Duomo. It was very spacious and offered a view I had read glowing reports of when booking this hotel.
Service
9.0
The staff was lovely, attentive, very helpful, and informative. They even took care of our parking needs and hot beverage requests.
Location
9.0
The hotel is in an old restored building close to all attractions, including the Cathedral and Campo. Surrounded by many restaurants, it made exploring Siena very convenient.
Dining
8.0
The dining experience was very good with plenty of high-quality options to choose from, including a tasty assortment of meats, cheeses, and more.
Facilities
8.0
The facilities were great, and I particularly enjoyed the rooftop area. Perhaps with a slight update, adding more tables and chairs, it could be even better.
View
Parking
Philip
United Kingdom,
December
2023
9.0/10
I had a wonderful stay at this hotel. The rooms were all very satisfactory, and the view was amazing. The service was top-notch, with helpful and kind staff members. The location was fantastic, just a few minutes from major attractions in Siena. The dining experience was very good, with a comprehensive selection of food. Overall, a great value for money with excellent facilities.
Rooms
9.0
The rooms were all very satisfactory with an amazing view.
Service
9.0
The staff was very welcoming and kind, going above and beyond to make our stay special.
Location
10.0
The major selling point of this hotel is its excellent location, just a few minutes from the Duomo and Piazza del Campo, with great dining options nearby.
Dining
8.0
The dining experience was very good, with a comprehensive selection of food to choose from.
Facilities
9.0
The facilities were top-notch, providing everything we needed for a comfortable stay.
Shaun
United Kingdom,
September
2023
8.0/10
The hotel offers comfortable and clean rooms, friendly and helpful staff, and a great location near local attractions and dining options. However, the lack of natural light in the basement rooms can be a downside.
Rooms
7.0
The rooms, although in the basement and lacking natural light, were comfortable, clean, and well-equipped.
Service
9.0
The staff was incredibly friendly and provided excellent suggestions and assistance during my stay.
Location
8.0
The hotel's major selling point is its central location just minutes away from the Duomo and Piazza del Campo, surrounded by excellent dining options.
Dining
8.0
The dining experience was delightful, with a good variety of European food and specialty drinks like cappuccinos.
Facilities
8.0
The hotel offers all the necessary amenities listed and ensures a comfortable stay for guests.
Robert
United Kingdom,
July
2023
6.8/10
I had a love-hate experience at this hotel. The rooms, albeit old and tired with tatty furniture, were very clean, offering maid service every day. The views up to the Duomo and over the Tuscan countryside were wonderful, but the overall experience left something to be desired.
Rooms
6.0
The rooms were old and tired but very clean, with daily maid service, offering wonderful views up to the Duomo and over the Tuscan countryside.
Service
7.0
The service was friendly and accommodating, but fell short of expectations in terms of professional assistance and attentiveness.
Location
8.0
The location was terrific in old Siena, within walking distance to the Cathedral and other attractions, despite expecting more in terms of comfort and facilities.
Dining
7.0
The dining experience was good but lacked variety and improvement, missing essential items like eggs, sausages, and bacon.
Facilities
6.0
The facilities were underwhelming, failing to match the charm and offerings of other hotels in Italy.
Cornelius
United States,
June
2023
9.0/10
This hotel is a gem in Siena, with stunning views of the Duomo and a convenient location near Piazza del Campo. The service provided is exceptional, although some minor improvements could enhance the overall experience. The dining options are satisfying, but there is room for expansion. Overall, a great choice for those seeking a cozy stay in the heart of Siena.
Rooms
9.0
I was thrilled with my room that had an amazing view of the cathedral. The balcony added a special touch to my stay.
Service
9.0
The staff here are absolutely wonderful. They go above and beyond to make sure you have everything you need for a fantastic stay.
Location
10.0
The hotel's location close to the major attractions like the Duomo and Piazza del Campo is unbeatable. You can explore Siena with ease from this historic district.
Dining
8.0
The dining experience was delightful, with delicious and rich options available right in the hotel.
Facilities
9.0
The facilities here are top-notch, offering everything you need for a comfortable and relaxing stay.
great views
limited dining options
Samuel
United Kingdom,
June
2023
7.4/10
I had a fantastic view from my room during our two-night stay. The room was very big and extremely comfortable, making our stay inside the room perfect.
Rooms
10.0
The room had a fantastic view and was perfect for our two-night stay. It was very big and very comfortable.
Service
5.0
The staff was unsympathetic and didn't show much care about guests, making the service overall below expectations.
Location
9.0
The hotel's major selling point is its beautiful view over the old town, making it very good for a short sightseeing tour of Siena.
Dining
8.0
The dining experience was surprisingly rich with a huge selection of food and drinks, setting me on my way-first to explore the fine city and then the rest of Tuscany.
Facilities
6.0
The facilities were helpful, with amenities like paid shuttle service and a pleasant welcome drink, but the overall service left something to be desired.
Marc
United States,
June
2023
9.0/10
The hotel offered clean and comfortable rooms with a great view, perfect for our needs. The service was polite, eager to assist, and very nice and helpful. The location was perfect for visiting anywhere in Siena, close to major attractions and in a quiet area. The dining experience was excellent with a varied buffet. Overall, a great value for the money.
Rooms
9.0
The rooms were clean, well equipped with a great view, and perfect for our needs.
Service
8.0
The service was very nice and helpful, with attentive staff offering assistance with various needs.
Location
10.0
The hotel's location was perfect for exploring Siena, being close to major attractions and in a quiet area.
Dining
9.0
The dining experience was lovely with plenty of delicious options to choose from.
Facilities
9.0
The facilities were well-maintained and offered all the necessary amenities for a comfortable stay.
Kevin
United Kingdom,
May
2023
8.2/10
I had a wonderful stay at this hotel. The rooms offered a spectacular view across the rooftops of Siena and the Duomo, although I wish they had windows for more natural light. The normal continental breakfast was decent, but a larger selection would have been nice. The complimentary bottle of water per guest was a thoughtful touch, perfect for tired travelers.
Rooms
8.0
The rooms were spacious and offered a stunning view of Siena and the Duomo. The complimentary bottle of water per guest was a nice touch.
Service
9.0
The service was fantastic and very helpful. The staff was super nice and went above and beyond to assist us, even after checkout.
Location
9.0
The hotel's location in the historic center of Siena, just a few minutes from the main attractions, was ideal. It was great being close to neighborhood restaurants and within walking distance of all of Siena.
Dining
8.0
The dining experience was delicious with a wide variety of meats, cheeses, and pastries. The coffee and teas were wonderful, and the homemade yogurt was a nice touch.
Facilities
7.0
The facilities were convenient and well-maintained. It would have been nice to have more amenities available.
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